Quality Assurance Specialist — Incident Management & Coaching

A global professional staffing firm is seeking a Quality Assurance Specialist to join their team in Quezon City. This full-time role involves managing incident cases, providing quality assurance, and coaching team members. Ideal candidates should possess 3-4 years of BPO experience, particularly in roles related to quality management. The company offers a competitive salary package and a supportive work environment that values work-life balance and employee growth.
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