QUALITY CONTROL CASE REVIEWER

City of New York · New York, NY, United States

Location
New York
Job Type
Full-time
Posted
June 30, 2026

Job Description

Job Description

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINSTRATIVE ASSOICATE CIVIL SERVICE TITLE

Family Independence Administration (FIA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under the direction of the Deputy Director of the SNAP Benefits Error Resolution Unit (BERU) with considerable latitude, the Quality Control Case Reviewer is responsible for conducting quality control and compliance reviews of SNAP cases to ensure accurate eligibility determinations, benefit calculations, and proper documentation in accordance with federal, state, and agency policies. The role involves performing detailed monthly...

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