Quality Control Specialist – Customer Service (Transportation / Hvidovre)

[About Us]

Green and Smart Mobility Joint Stock Company (Green SM), a member of Vingroup, is a pioneer in providing 100% pure electric ride-hailing and vehicle rental services. Driven by the mission to create sustainable green transport solutions, we are accelerating our global expansion, officially entering the European market in Copenhagen, Denmark. Join Green SM today to lead the transnational green mobility revolution with us!

Xanh SM - Electric Mobility Service, 5-Star Quality | Xanh SM

Website: https://www.greensm.com/vn-en

[Position Overview]

The Quality Control Specialist – Customer Service will monitor and improve customer service quality, ensuring compliance with company standards and delivering a high-quality customer experience.

1. Job Description

• Monitor and evaluate customer service interactions and performance.
• Conduct quality checks...