Job Description
About the role
This role is more than coordination — it is about leading quality practices and building capability across the organisation.
Key responsibilities include:
• Leading and maintaining SILC’s quality systems and compliance frameworks
• Providing guidance, coaching, and support to managers and staff in the effective use of SILC’s systems
• Driving continuous improvement initiatives by identifying trends, risks, and opportunities across service delivery
• Coordinate contract compliance reporting and support managers to meet obligations
• Strengthen accountability and consistency across services with the Service Leadership Team
• Coordinate service committee meetings, action registers, and document control
• Lead audit preparation and support quality assurance processes
• Conducting monthly financial reconciliations for monies administered on behalf of the p...