Job Description
Job
Quality Program Team LeadDescription
Job Title:
Quality Program Team Lead
Description:
Our Quality Programs team is looking for a highly motivated analytical and collaborative individual whose skills will be to perform accurate root cause analysis and helping to influence and drive solutions based on the scope of work and processes per client requirement.
Position Overview
Must demonstrate excellent problem-solving skills and a passion to continuously improve on meeting quality metrics according to the standards/ programs set by our client where excellence is always demanded. The overall goal of our Quality Program is to reduce or eliminate persistent issues and improve the quality of the deliverable assets to our clients, ultimately improving the quality of end-user experience.
In this role, you will work cross-functionally actively engaging with teams across departmen...