Quality Review and Audit Supervisor

MY1 Cigna International Health Services Sdn Bhd · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Location

Kuala Lumpur

Job Type

Full time

Posted

July 07, 2026

Job Description

Quality Review Audit Supervisor/Senior Supervisor
The job profile for this position is Quality Review and Audit Supervisor, which is a Band 3 Management Career Track Role.
Roles and Responsibilities
The Quality Management Audit Supervisor oversees the day-to-day audit activity within the region they are aligned to. The audit department is responsible for completing business and client audits within (not an all-inclusive list): Claim, and Contact Center Operations.
Lead the regional Audit team who are responsible for reviewing transaction to ensure they are completed according to set policies and procedures. 
Coach and develop the audit team, encourage new skill growth and support career development as the opportunity arises.
Manages: time reporting, production, time off, employee issues and HR related matters.
Oversee departmental personnel matters, evaluating staff performance and conducting performance appraisals for a...
        

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