QuickSTAT Customer Service Agent

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. By transporting medicines, you are not only delivering goods, you are making small and big moments possible for people around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Processing of consignment orders from clients via email, telephone and Quickonline, including routing, classifying service type, establishing a deadline and printing the job order.
• Managing the green light approval process for consignments destined to non-EU destinations.
• Assisting clients with continuous status notifications and performing necessary follow‑ups (relay flight and customs delays, proof of deliveries, additional charges, resolutions, etc.).
• Monitoring and handling client emails via the shared ...