Rapid-Response Customer Service & Escalation Specialist

A leading customer service firm in Kuala Lumpur is looking for a dedicated candidate to ensure that all emails and tasks are responded to in a timely manner. The role requires proficiency in spoken and written English and Bahasa Malaysia, along with basic computer skills. Responsibilities include logging cases in CRM, escalating urgent issues, and achieving daily targets. The position offers a salary up to RM2500, along with medical insurance and quarterly PRA for confirmed staff.
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