Real-Time WFM Analyst – Intra-Day Staffing & Reporting

Ex is seeking a Senior Executive for Workforce Management in Pasay, Metro Manila. This role involves efficiently managing intra-day staffing and service levels, along with providing timely and accurate reports on performance.

Candidates should have strong Excel skills, knowledge of WFM systems like Avaya CMS, and excellent communication skills. The position requires critical thinking and the ability to prioritize tasks effectively.