Real-Time WFM Analyst: Intraday Scheduling

Qualfon is seeking an Analyst for Real Time operations based in Metro Manila. This position involves monitoring staffing levels, communicating system downtimes, and ensuring compliance with operational standards. Candidates should possess strong Workforce Management knowledge and proficiency in relevant tools.

The job requires a college degree or equivalent experience and effective communication skills across management levels. This is an on-site position with a night shift schedule.