Real-Time WFM Analyst: Start ASAP

Ibex · manila, metro manila, Philippines

Location
manila
Job Type
Full-time
Posted
June 05, 2026

Job Description

Ibex is looking for a Real Time Analyst to manage call center service levels in Manila. The analyst will balance performance and create positive customer experiences across various programs.

The ideal candidate will need at least 1 year of relevant experience, advanced MS Excel skills, and the ability to work on multiple projects in a high-pressure environment.

Flexibility and effective communication are crucial, with positions available to start ASAP.

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