Real-Time Workforce Analyst

iQor is seeking a Workforce Manager based in Iloilo City, Philippines. This role requires managing intra-day performance and contact center metrics to ensure service levels are met. Candidates should have 1-3 years of experience in workforce management with strong communication and analytical skills. A Bachelor's Degree in Business Administration or a related field is preferred. The role also involves multitasking and effective collaboration with various teams to improve overall productivity.
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