Realtime Capacity Planner & Scheduler (Multi-Site)

Optum Philippines seeks a Scheduler to enhance customer and employee experiences through effective management strategies in a BPO environment. The role involves real-time monitoring and forecasting staffing needs, primarily utilizing advanced Excel for reporting and analysis. The ideal candidate will have at least 2 years of scheduling experience within the contact center industry, alongside a commitment to team collaboration and operational efficiency. Join us in making an impact on health optimization as part of Optum's mission.
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