Reception Casual

The Chartered Institute of Marketing · Cookham, England, United Kingdom

Location

Cookham

Job Type

Part time

Posted

June 28, 2026

Job Description

About the role:
As our casual Receptionist you’ll assist with greeting and welcoming our guests giving them the best experience from arrival to departure. You’ll be part of a team handling check-in and check-out services and assisting guests with their requests throughout their stay.
In a typical day, you might:
Be the first point of contact for our guests, providing a seamless check-in and check-out experience
Answer the phone, forwarding calls to the relevant person or department
Support the Front of House Manager with administrative duties such as filing paperwork, booking taxis for guests or data inputting in our systems
Let our guests know about hotel room options, room rates, packages, promotions and available facilities
Maximise room occupancy and use up-selling techniques to promote the hotel services and facilities
Look after conference room guests, working with other departments to ensure a hig...
        

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