Reception Supervisor

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a service‑driven, detail‑oriented Reception Supervisor to join our Front Office team on a full‑time, permanent contract.

This role is ideal for hospitality professionals with a strong customer service mindset, proven experience using Opera / Opera Cloud, and a solid background as a Team Leader or Supervisor, with the ability to manage, motivate, and develop teams while delivering outstanding guest experiences.

About the Role

As a Reception Supervisor at Grand Hyatt Barcelona, you will support the Front Office Management team in overseeing daily reception operations, ensuring that Hyatt brand standards of service, quality, and efficiency are consistently met.

You will act as a hands‑on leader, combining operational presence at the front desk with effective team supervision, guest issue resolution, and close coordination with other departments to ensure a seamle...