Job Description
Responsibilities:
Greet and assist patients and visitors in a professional and friendly manner
Handle patient registrations, appointments, and inquiries
Answer and route phone calls efficiently
Maintain and update patient records and files
Coordinate with doctors, nurses, and hospital departments
Manage billing counters, receipts, and basic cash handling (if required)
Ensure the reception area is clean and presentable
Follow hospital policies, confidentiality, and safety standards
Required Skills & Qualifications:
Any graduate / diploma
Previous experience as a receptionist or front office executive (hospital experience preferred)
Good communication skills in English and local language
Basic computer knowledge (MS Office, hospital management systems)
Pleasant personality with a patient-focused attitude