Job Description
MAIN RESPONSIBILITIES AND ACTIVITIES
The Regional After Sales Service Manager is responsible for the main following activities:
1. Workbench Operations – Maintenance & Repair of Hermès Timepieces
Perform technical interventions across a wide range of timepieces, including quartz, mechanical, manufacture movements, small complications, high complications, and jewelry watches.Execute case and bracelet finishing operations, such as polishing, satin‑brushing, and sandblasting, while strictly adhering to Hermès finishing high standards.Manage the Hong Kong workshop with full autonomy, ensuring all watchmaking tools, equipment, and spare parts are properly organized, secured, maintained, and inventoried.Oversee the execution of all after‑sales interventions, guaranteeing the expected level of quality and ensuring that turnaround times meet Hermès requirements.Fill in all needed information in the Hermès Care after‑sales ...