Regional Director Customer Experience - Travel Retail, FMCG

Page Executive · Singapore, Singapore, Singapore

Location
Singapore
Job Type
FULL_TIME
Posted
July 07, 2026

Job Description

Job Description

As a Regional Director Customer Experience Travel Retail, your main responsibilities will include:

  • Develop and execute the consumer experience strategy across travel retail channels to drive brand engagement, shopper conversion, and commercial growth.
  • Lead multi-category consumer activation plans, focusing on priority markets, key retail locations, and high-value opportunities.
  • Leverage consumer insights and data to enhance shopper experiences and improve business performance.
  • Design and implement innovative retail experiences, campaigns, and activations across multiple consumer touchpoints.
  • Create activation toolkits, frameworks, and best practices to ensure consistent and effective execution across markets.
  • Identify and test new technologies, engagement approaches, and experiential concepts to continuously elevate the consumer experience.
  • Partner closely with brand, trade, category, and oper...
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