Regional IELTS Manager EU, Pakistan & CIS

Role purpose

The IELTS regional team consists of Regional IELTS Director, Associate Directors and Regional IELTS Managers working closely across the Test Centre network in the region. The role will need to ensure that Test Centres receive the administrative support necessary to ensure efficient and effective operations and that they are adhering to IELTS delivery standards, working in collaboration with internal stakeholders across the business. S/he will also act as mentor for new centre administrators to setup Associate Centres as per IELTS standards. Ideal candidates will be strategic in nature, challenging, has extensive experience in an operation, sales / marketing role in their background, motivated individuals, experienced in the discovery process and adept at mining and building external relationships are highly essential.

Key Accountabilities

Customer Service

• Develop proactive and cooperative relationships with IELTS Test Admin...