Job Description
Job Title: Regional IT Support Specialist
Location: Multiple regions (Scotland/England)
Office: TBC
Department: IT
Reports to: IT Service Desk Manager
Role Purpose
The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.
This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.
Key Responsibiliti...