Registered Service Representative

Transamerica · Baltimore, Maryland, United States

Location
Baltimore
Job Type
Full time
Posted
June 01, 2026

Job Description

Job Description

Responsibilities

  • Responsible for inbound and outbound calls resulting in, but not limited to: requests for forms, general inquiries, outstanding new account paperwork, status requests, telephone transactions presented by the client within stated service levels, research and resolution of moderate to complex issues.
  • Provide excellent customer service to both internal and external clients.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Monitor client accounts for actions required and handle each situation as needed
  • Research and resolve issues by utilizing all available resources
  • Clearly and thoroughly document all client interactions
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication and processing procedures, guidelines and...
  • Ready to Apply?

    Submit your application for Registered Service Representative at Transamerica

    Apply Now