Registration & Fin Rep

Baystate Health · Greenfield, Massachusetts, United States

Location
Greenfield
Job Type
Full time
Posted
July 04, 2026

Job Description

Summary

Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Registration Representative is responsible for interviewing patients and collecting patient demographic and insurance information in a fast-paced, high-stress Emergency Department environment. Collects necessary patient responsibility payments at the time of registration. Duties also include working closely with insurance, Clinical Staff, Medical Records, and other hospital personnel to ensure patient safety and fiscal reimbursement. Obtains necessary signatures of all required forms and interacts in a professional and courteous manner with fellow staff members and the public at large.

As a level two the ED Registration Rep works more independently under the supervision of the Registration leadership and may take a mentorship role for new staff.

Requirements

1) Demonstrate competency in proficiency testing > 95%.

2) Mai...

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