Relationship Banker- North Hagerstown Branch/ Hagerstown MD

**Candidates with a background in relationship-based sales, branch banking, and retail banking are preferred, particularly those who exhibit strong leadership qualities.**

**Overview:**

Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.

**Primary Responsibilities:**

+ Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer informa...