Relationship Manager

Job Title: Relationship ManagerLocation: Delhi NCRDepartment: Enterprose ServicesDesignation: Manager/ Sr. ManagerCompany: Chai Point (Mountain Trail Foods Pvt. Ltd.)Role Overview:We’re looking for a Relationship Manager who will be responsible for taking care of the complete life cycleof Corporate Customers spread across the country availing Chai Point Brewing Bots SolutionsKey Responsibilities:- Managing the complete lifecycle of the Customer to deliver a delightful experience.- Finding new growth opportunity from the existing clientele like deployment of Chai Point brewing solution at their upcoming & existing locations- Educating customers about the new products getting added.- Understanding Customer issues and resolving the same by coordinating with different departments.- Co-ordinating with the Finance team on Invoicing, Payments & reconciliation.- Always keep DSO (Days of Sales outstanding) under 45 days- Taking care of customer requirement- Maintain Customer satisfaction score....