Relationship Manager-Small Business Finance(Outsource)

KEY METRICS:

• Revenue:
• Expenses:
• Net Income:
• Assets:
• Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conduct
• No of valid customer complaints Percentage of Delinquent customers No. of customer exits due to Financial Crime Compliance reasons.

Credit

• Acquire volumes principally from within the banks existing portfolio (x-sell) and through other contacts / efforts and develops a database of qualified leads through referrals telephone canvassing face to face cold calling with business owners direct mail email and networking on selective basis as to achieve your business targets
• Call Report preparation to be high standards i.e. informative presentable conclusive professional and comprehensive
• Prepare credit a...