Relationship Support Specialist

Mō te tūranga | About the Role

The Relationship Support Specialist is responsible for delivering high-quality client support to Institutional and Business Banking (IBB) customers while participating in the planning and delivery of client solutions across the full range of IBB products. This role serves as a key contact point for clients, helping across a broad range of banking services and supporting Relationship Managers in maintaining and growing client relationships. The specialist ensures that client interactions are handled efficiently, professionally, and in alignment with Westpac’s service standards.

Location: Auckland

Employment type: Full time, 6 month Fixed Term Contract

What will you bring?

• Exceptional customer service skills across a variety of mediums.
• Sound business acumen to ensure appropriate understanding for mid-market complex customers.
• Strong knowledge of banking legal proced...