Remote Contact Center Transformation Analyst Genesys Cloud

Miratech, based in Rosario, Argentina, is looking for a Business Analyst to be part of their Contact Center Transformation Program. You will collaborate with various stakeholders to define the product vision and aid in delivering new features across Contact Center Operations.

The ideal candidate should have over 3 years of experience and a strong background in Contact Center environments, along with hands-on experience with Genesys Cloud and Dynamics 365. This position offers a flexible remote work culture, competitive benefits, and opportunities for professional growth.