Remote Credit and Collections Specialist

Job Description
We are seeking a detail-oriented and proactive Credit & Collections Specialist to manage a high-volume portfolio of customer accounts. This role requires strong analytical skills, persistence, and the ability to navigate complex invoicing and dispute scenarios while maintaining excellent communication with both internal teams and external customers.

Key Responsibilities

-Manage a portfolio of approximately 150–200 customer accounts, each with multiple invoices at varying stages of the collections lifecycle
-Perform full-cycle collections, including outreach to customers for payment resolution on outstanding balances
-Monitor and maintain accounts receivable aging balances ranging from $8M–$10M, with responsibility for achieving collection targets of approximately 55%
-Analyze and track large volumes of invoices (up to 50 per account), ensuring accurate status updates and timely follow-up
-Investigate and resolve discrepancies related to ...