Remote Customer Support Specialist — Ecommerce & Sports

Hire With Near is seeking a Customer Support Representative in Mexico City to provide top-tier phone-based support to our ecommerce clients in the sports industry. This role requires strong communication skills and a customer-first mindset, guiding customers through product inquiries and order-related tasks.

The ideal candidate has over 2 years in customer service, is curious and coachable, and can thrive in a remote work environment. Familiarity with Shopify and baseball terminology is a plus.