Remote-Enabled Workforce Manager: Data-Driven Planning

Qlf Brands, based in Bellprat, Spain, is seeking a dedicated Workforce Manager to join their team and enhance customer service operations. In this role, you will focus on creating forecasts, analyzing performance metrics, and ensuring optimal staffing for peak times.

The ideal candidate holds a relevant Bachelor's degree and has 3–5 years of experience in Workforce Management within a contact center environment. The position offers a competitive gross annual salary between EUR 33,000 to 40,000 and options for remote work.