Remote-friendly Quality Analyst - Contact Center (EN/AR)

Concentrix Corporation is seeking a Quality Analyst in Dubai to monitor and evaluate contact methods, including inbound and outbound calls. The ideal candidate will have at least 2 years of experience in a contact-center environment, with a strong emphasis on customer service and compliance.

This position requires bilingual proficiency in English and Arabic, strong communication skills, and a passion for enhancing quality processes. Flexibility in working hours is essential.