Remote Healthcare Service Desk Leader

CAI · cheyenne, laramie county, wy, United-States

Location
cheyenne
Job Type
Full-time
Posted
June 30, 2026

Job Description

CAI, located in Cheyenne, Wyoming, is seeking a dedicated Service Delivery Leader to oversee operational performance and drive service excellence within a remote healthcare Service Desk team.
Responsibilities include managing daily operations, leading team development, and engaging with clients to ensure high-quality service delivery. The ideal candidate has over 3 years of Service Desk experience, with a strong background in healthcare IT, preferably including the Epic platform. The estimated salary range is $70,000–$75,000 annually, complemented by various benefits.
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