Remote IT Service Desk Analyst - Windows & O365 Support

SoftwareONE Deutschland GmbH is seeking a Service Desk Analyst in Medellín, Colombia. This role involves providing first-level technical support and ensuring operational continuity by assisting users in troubleshooting various technical issues.

The ideal candidate will have a Technical or Technologist degree in Systems and experience supporting users with Microsoft Office 365 and Windows 11 in a dynamic IT environment.

Join us to be part of a global team focused on innovation and personal development.