Remote Senior Customer Escalation Specialist

Palmetto Solar, LLC is looking for an experienced Customer Escalation Specialist to join the Customer Advocacy team remotely in the Philippines. This role is vital for managing complex customer issues and ensuring high satisfaction levels by resolving escalations efficiently.

The ideal candidate will have strong problem-solving skills, a customer-centered approach, and experience with CRM systems. Join us to help enhance the customer experience and advocate for their needs while fostering a culture of collaboration.