Location
boston
Job Type
Full-time
Posted
June 19, 2026
Job Description
Everbridge is seeking an experienced JARVISS Technical Account Manager & Solution Consultant to support large, complex customers using Everbridge and JARVISS solutions. This hybrid role combines deep technical expertise, customer-facing consulting, and ongoing account ownership to ensure successful deployment, adoption, and operational excellence.
Reporting into Professional Services leadership, this role serves as a trusted technical advisor and an extension of the customer’s business continuity, emergency management, and security operations teams. The individual will provide project management, solution design, system configuration, training, and escalation support while acting as the customer advocate within Everbridge.
This role requires strong technical acumen, exceptional customer management skills, and the ability to operate in fast-paced, mission-critical environments. What you'll do
Reporting into Professional Services leadership, this role serves as a trusted technical advisor and an extension of the customer’s business continuity, emergency management, and security operations teams. The individual will provide project management, solution design, system configuration, training, and escalation support while acting as the customer advocate within Everbridge.
This role requires strong technical acumen, exceptional customer management skills, and the ability to operate in fast-paced, mission-critical environments. What you'll do
- Customer Success & Account Ownership
- Serve as the p...
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