Renewal Sales Representative - English - Kuala Lumpur

Overview

The Renewal Sales Specialist is responsible for managing existing customer accounts and driving contract renewals to retain revenue and strengthen customer relationships. This role focuses on engaging with current customers, understanding their business needs, ensuring customer satisfaction, and securing timely renewals while identifying opportunities for account growth.

Qualifications

Requirements:

• Bachelor's degree or equivalent work experience.
• Experience in sales, account management, customer success, or business development preferred.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively.
• Experience working with CRM tools and sales reporting systems.
• Strong problem-solving and analytical skills.
• Proficiency in English; additional languages may be an advantage.

Pr...