Repair Service Technical Writer

Mopar · Auburn Hills, Michigan, United States

Location

Auburn Hills

Job Type

Full-time

Posted

July 02, 2026

Job Description

Purpose of Position:

The Technical Writer is part of the Technical Safety & Regulatory Compliance organization and is responsible for research, preparation and documentation of all information necessary to release safety/non-compliance and emissions/environmental recalls to both dealers and vehicle owners.
The Technical Writer coordinates with Investigations, Campaign Administration & Execution and Technical Service teams. Scope includes Chrysler, Jeep, Dodge, and Ram vehicles worldwide, as well as Alfa Romeo and Fiat branded vehicles sold in North America.
Job Description:
Research existing service procedures and work with Technical Service Organization to define the most efficient methods to perform a recall repair.

Development and delivery of advanced communications and repair instructions for dealers.

Development of owner notification letters, including the review and delivery to the mailing provider.
    

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