Representative - Customer Service

Wesco · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Full time

Posted

June 07, 2026

Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
Order Processing - commerical invoice & packing list creation, including system GI
Handling local transportation and arranging international shipments for both import and export
Some knowledge on incoterms
Qualifications:
High School/Diploma/Degree or Equivalent 
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
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