REPRESENTATIVE, IMPORT DOCUMENTATION (12 month contract)

Job Description

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

Position Summary

The Client Service Representative – Import Documentation is a complex role that requires individuals to develop a well‑rounded set of skills to execute and understand the technical aspects related to the cycle of an import container and be confident to interact with our customers when managing their inquiries. The Import Documentation function is a very detailed protocol that enables a shipment to pass through customs and ultimately be delivered or picked up by our customer. The timeliness and accuracy are paramount to ensure an efficient and positive cust...