Research and Insight Lead - International Wealth and Premier Banking

GCB 5

We are currently seeking a high calibre professional to join our team as a Research and Insight Lead.

In this role you will:

• Lead end-to-end research programs aligned to strategic business and customer outcomes.
• Design, plan, and execute qualitative and quantitative studies, including usability testing, interviews, surveys, and ethnographic research.
• Collaborate closely with design, product, analytics, and other teams to frame research questions and integrate insights across discovery to execution.
• Develop and test prototypes, mock-ups, and value propositions to validate concepts and usability.
• Synthesize diverse data sources — internal feedback, custome...