Reservations Agent (Arabic Speaker) | Aloft Abu Dhabi

**Additional Information**
**Job Number** 26081896
**Job Category** Reservations
**Location** Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize r...