Reservations And Ticketing Agent

Job Description: HR Details :- / Rotational Shift Timings Rotational Week-Off As a Ticketing Executive, your primary responsibility will be to manage ticketing operations and ensure smooth and efficient ticketing processes for customers. You will be responsible for handling ticket reservations, cancellations, and exchanges, and providing exceptional customer service. This position requires strong organizational skills, attention to detail, and excellent communication abilities. Responsibilities: · Manage ticketing operations, including ticket reservations, cancellations, and exchanges. · Ensure accurate and timely issuance of tickets to customers. · Collaborate with airlines, travel agencies, and other ticketing partners to obtain necessary ticketing information. · Handle ticketing system updates, fare calculations, and refunds as required. · Provide outstanding customer service by addressing customer inquiries, resolving ticketing issues, and handling complaints. · Assist customers wi...