Reservations Assistant

Scenic Hotel Group · New Zealand, Otago, New Zealand

Location

New Zealand

Job Type

Permanent / Full Time

Posted

July 01, 2026

Job Description

Hotel: Scenic Suites & Heartland Hotel Queenstown 
Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time permanent position.
Hours of Work: Guaranteed 40 hours per week, Tuesday - Saturday.
Shift times: 9:00am - 5:30pm
Wage Rate: $27- $29 per hour 
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

Key Tasks & Responsibilities:
 
Managing reservations for the hotel via phone, email, online booking systems, and walk-ins.
Keep accurate records of all reservations, including guest information, payment details, and special requests.
Communicate booking confirmations, modifications, or cancellations to guests.
Process payments for room bookings, including deposits and pre-authorizations.
Promote and sell additional hotel services, such as upgrades, dining options, and special packages.
Monitor r...
        

Ready to Apply?

Submit your application for Reservations Assistant at Scenic Hotel Group

Apply Now