Reservations Associate

The Indian Hotels Company Limited · Gurugram, Haryana, India

Location

Gurugram

Job Type

Full-time

Posted

June 14, 2026

Job Description

 
  Job Responsibilities 

 Create and maintain allotments
  Record and analyse guest questionnaires on a monthly basis
  Ensure accuracy of guest history and client profiles in Data Base
  Track market codes
  Load and maintain rates in reservation system
  Maintain rate in Website
  Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources
  Manage GDS close out/opening-up dates, if applicable
 Ensure all Groups are contracted
  Conduct market research and analysis
 Report on competitor activity
  Participate in preparation of strategic plans for the hotel
  Access and assess sales and marketing data
 Prepares and administers detailed induction program for new staff
  Assists in maintaining a comprehensive, current and guest focused s...
        

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