Reservations Consultant

Private Game Reserve with Head Offices based in Pretoria East is looking for an enthusiastic, hardworking Reservations Consultant to join their reservations team.

Duties:
 
Creating and achieving a desired service level to both customers and lodge operations
Maximizing occupancies by filling empty room gaps
Liaising with and preparation for guests to enhance their experience
Accurately managing bookings from initial enquiry to booking confirmation and payment
Receive and give feedback on telephonic, electronic and written enquiries
Professional and presentable always
Regular communication with clients regarding reservations
Timeous follow-ups on all reservations
Management of deposit payments and outstanding payments according to time schedule
Assist with all properties in portfolio
Taking calls
E-mails
 
Requirem...