Reservations & Guest Experience Specialist

Shangri-La Group in Singapore is seeking an experienced F&B Reservations Executive to manage reservations and provide excellent customer service. The role involves showcasing thorough knowledge of the hotel’s offerings, upselling services, and ensuring efficient reservation processes.

The ideal candidate will possess a customer-service mindset, good phone etiquette, and proficiency in MS Office applications. Join a dynamic team at a leading hotel brand.