Job Description
About the Community: Hartford 21 is a 262-unit, 36-story high-rise located in the heart of downtown Hartford, CT. Residents at H21 enjoy onsite access to community amenities, such as a 24-hour concierge service, 24-hour fitness center, an Internet lounge, and a dog park.
About the Role: The Resident Relations Consultant serves as the point of contact for residents, guests, vendors, and prospective residents, delivering exceptional customer service and fostering a positive living experience within the community. This role is responsible for building strong resident relationships, coordinating resident services and requests, supporting community events and engagement initiatives, and collaborating with onsite teams to ensure resident satisfaction.
This is a full-time position that requires flexibility in scheduling to meet business needs, including varying shift times throughout the week. Candidates must also be available to work weekends.