Job Description
Position Summary
Serves as the primary point of contact for residents, prospective residents, vendors, and visitors while supporting leasing, resident relations, and administrative operations of the community. This position combines the responsibilities of a receptionist, concierge, and leasing professional by providing exceptional customer service, managing front office activities, coordinating resident requests, conducting property tours, processing rental applications, and assisting with resident retention initiatives. The Resident Services Coordinator creates a welcoming and professional first impression for the community while helping drive occupancy, resident satisfaction, and operational efficiency. Strong communication, organization, multitasking, and customer service skills are essential.
Essential Duties and Responsibilities
Greet residents, prospects, vendors, and visitors in a professi...