Resident Services Intern

Mac Properties · St. Louis, Missouri, United States

Location
St. Louis
Job Type
Full-time
Posted
June 01, 2026

Job Description

Description

Position at Mac Properties

Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis, New Jersey, and Kansas City.

We are hiring a Resident Services Intern in St. Louis, MO! 

Overall Responsibility:
 

Provide best-in-class customer service to maximize resident satisfaction and attract new residents, handle escalations, as well as mentor the resident service team to success. 

Essential Functions:  

  • Deliver prompt and courteous service by phone, email, chat, and in person.
  • Coordinate special projects with residents such as new initiatives and capital projects.
  • Inspecting apartments, testing keys, scheduling freight elevators.
  • Assist resident services with move in and renewal tasks.
  • Demonstrate initiative, personal awareness, professionalism, integrity, and confidentiality in all ...
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