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Resident Welfare Officer

Mears · Blackpool, England, United Kingdom

Location
Blackpool
Job Type
Full time
Posted
June 20, 2026

Job Description

About the Role

Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery.

  • Manage your own diary and property portfolio
  • Carry out property inspections
  • Raise work orders for repairs (including void properties) and follow up on completed work
  • Balance administrative responsibilities with direct support work
  • Maintain regular contact with service users through face-to-face visits and telephone calls
  • Encourage engagement wit...

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